About Us

Our Core Values: Building a Strong Foundation

Our core values are the driving force behind everything we do:

• Growth Together: We believe in personal and professional growth, fostering an environment where everyone can learn and evolve.
• Community & Family: At Ford of Cookeville, we're more than a dealership – we're a community and a family. We work to create a sense of belonging and togetherness.
• Teachability: We are open to learning and continuously improving. Our commitment to being teachable ensures that we stay ahead in an ever-changing automotive landscape.
• Self-Actualization: Striving to be self-actualized individuals keeps us motivated and forward-focused, benefiting both our team and our customers.

A Legacy of Excellence: Award-Winning Dealership

We're proud to have been recognized for our commitment to excellence:

• 7-Time Ford President's Award Winner: This prestigious award highlights our dedication to outstanding customer service and exceptional dealership performance.
• 4-Time Ford Elite Winner: Our consistent recognition as an Elite winner showcases our expertise and unwavering commitment to the Ford brand.

Buyer's Benefits for Your Ultimate Satisfaction

We understand that buying a vehicle is an important decision, and we're dedicated to making your experience as smooth, convenient, and rewarding as possible. That's why we offer a range of exclusive Buyer's Benefits that set us apart from the rest:

• 3-Day Exchange Policy: We want you to be completely satisfied with your vehicle choice. If, for any reason, you're not entirely happy with your purchase, take advantage of our 3-Day Exchange Policy. We're here to ensure you drive away with a smile.
• 24-Hour Test Drive Program: We understand that a test drive in real-world conditions can help you make the right decision. With our 24-Hour Test Drive Program, you have the opportunity to experience your potential new vehicle on your terms, for a full day, ensuring it perfectly suits your lifestyle.
• Buy Then Drive in 90 Minutes or Less: We value your time. Our streamlined buying process is designed to get you behind the wheel of your dream car in 90 minutes or less. No lengthy waiting, just efficient service to get you on the road sooner.
• Hassle-Free Maintenance: Your convenience matters to us. For oil changes and basic maintenance, appointments are never necessary. Our skilled service team is ready to keep your vehicle in optimal condition whenever it's convenient for you.
• Complimentary Shuttle Service: Your schedule shouldn't be disrupted by vehicle maintenance. Take advantage of our complimentary shuttle service while your vehicle is being serviced, allowing you to continue your day with minimal interruption.

Knowledgeable Sales Staff and Unparalleled Service

Our sales staff isn't just friendly – they're also incredibly knowledgeable about the vehicles we offer. We're not here to push you into a sale; instead, we're here to guide you toward the perfect vehicle that suits your needs and preferences.

When you choose Ford of Cookeville, you're not just buying a vehicle; you're joining a family of satisfied customers. Our top-rated service center ensures that your vehicle remains in top condition, backed by a team of skilled technicians who prioritize your safety and satisfaction.

Experience the Ford of Cookeville Difference

At Ford of Cookeville, we're not just another dealership; we're your partners in driving excellence. From our award-winning legacy to our commitment to positive change and exceptional customer experiences, we're here to make your automotive journey enjoyable, exciting, and truly exceptional. Contact us today and experience the difference for yourself.