Customer Testimonials
They were nice and friendly with helping us find a 2024 Ford Ranger. Purchasing it went very quickly and smoothly.
Nathan Monroe made my first F-150 purchase a pleasurable one. Thanks for product kowledge you were able to share during our visit to Ford of Cookeville. Great Salesman and Army Vet!
Great place to buy a vehicle! Nathan was great and very knowledgeable. Great car buying experience!
Absolutely amazing would recommend them to everyone Kyle did a great job helping us & answering all of our questions, and making this transaction smooth
Was very helpful to the elderly. And gave us a good deal on a used car
Thanks to Greg we had the best experience ever. We were warmly welcomed and all our questions answered. Thank you Greg
I had a wonderful car buying experience at Ford of Cookeville last week! I was in the market for a new vehicle as my 2009 Mini Cooper was getting up there in mileage. I had been eyeing a Jeep Renegade Limited with a particular set of features for a bit and I found one at Ford of Cookeville through CARFAX. I messaged and Dakota Baker responded right away! We set up a time for me to drive up to Cookeville to see the vehicle. Dakota took me on a lengthy test drive, which I appreciated as it really let me get ...
We were very pleased. Nathan is a great Mentor for John VanWinkle. Am not going to lie, but it was a long day, Both John & Nathan are pretty straight up. We didn’t deal w/ a dog & pony show. They know we are pretty straight up to. Thx guys! Now I have to just learn all the dang bells & whistles on Our New 2024 Ford Escape.
I highly recommend if you’re in the market to purchase a used or new car, go talk to Jeremiah. He was extremely patient, listened to my needs and did everything he could to help me purchase my dream vehicle. He made this such a great experience and will definitely buy only from Jeremiah in the future.
To start with I appreciated not being attacked as soon as we came on the lot. My daughter and I enjoyed being able to look without pressure and enjoyed our time together. I was able to take the time to educate her etc. Both Jeremiah and Ford worked hard to put my 16 yr old daughter in the right car with the right terms. We both came out of the dealership pleased and at peace. Jeremiah has followed up to make sure everything was going well and was very attentive during the purchasing process. I will confidently send more customers your ...
My Mom brought me to ford of cookeville to purchase my car she had a great experience with her Kia she had bought I ended up getting a 2015 ford Taurus Kyle and Mike were hands down great to work with super nice and friendly. Anyone looking give them a call.
Jeremiah is AMAZING!! He went above and beyond to find the vehicle we wanted. My husband and I described what we wanted and Jeremiah made sure to get exactly want we asked for and had the vehicle shipped to the dealership. He answered every questioned we asked and assisted us throughout the whole process!! If you stop at Ford in Cookeville, ASK FOR JEREMIAH RAGSDALE!!!!!
All around great guy! Got me into my car with no issues, worked on my schedule and made it where all I had to do was sign off and I was out the door. Definitely would recommend anyone to come see him!!
Jeremiah was top notch when it came to listening to us about what we needed for a first time vehicle for our daughter. He was very low pressure. I would recommend him to anyone for a new or used vehicle!
Great, trustworthy guy, would recommend anyone to him for their car needs! Oh and did I mention handsome?
He was great to deal with. Very helpful and resolved all my issues. Great personality
Damarius and Ford of Cookeville worked with me to get my payment down to what I wanted and did so with patience and understanding. I truly felt like I was important to them whether I bought the vehicle or not.
Nathan was super helpful in helping me choose a new car! Very friendly and overall made the experience great
Dakota Baker called me on my birthday just to say happy birthday, and since then I decided to buy a new truck and used him as our salesman. He pushed hard to get a deal that worked for us and was not pressuring at all.
Relaxed atmosphere, no high pressure salesperson. A pleasant experience all around. Highly recommended for any make of vehicle!! Jeremiah was knowledgeable and pleasant to work with.
Nathan was very helpful and had a great sense of humor. He made the process very enjoyable.
stressful. See Nathan Moore for anything you may need. We have had a wonderful experience on something I was dreading!
Will Ray was great! He was personable, knowledgeable, and very quick! The dealership is awesome!
Great team. Answered all my questions and eased my concerns about my purchase. God Bless
We had a great experience at this dealership. Nathan was wonderful to work with. He got us in the car we wanted at a price we felt was fair.
Jeremiah was so kind. He didnt try to push me into buying this F150 ford. We took this truck for a test drive. He answered all my questions. Would recommend Jeremiah when you know you are ready to purchase a trucks. Great job
Dave was fabulous, he took to heart everything I was actually looking for in a car, and helped me to achieve that. It truly felt like he had my best interest at heart and wanted to get me the best deal possible, doing the OPPOSITE of driving costs up. Was a phenomenal car buying experience.
Nathan was very friendly and easy to get along with. He made the process so easy and was not pushy at all.
Extremely clean and very friendly. They helped with finding something that suited my budget and fit my needs with a nav package. I worked with 2 employees they both did absolutly their best to help me.
Fifteen words is an irrelevant amount of words that may or may not yelp you.
Kyle Headington helped me purchase my dream truck, a pleasure to work with! Come in and ask for Kyle, he will get you right!
Professional and courteous. They listened to our wants and needs. Worked with us without making us feel pressured.
Nathan Monroe did a very professional and courteous job. Very attentive to our needs in placing us in the vehicle that suits our needs.
This is the second vehicle bought from Nathan! He is our go to! Could not recommend him more!
Nice guy, easy to work with , knowledgeable and he has great dad jokes that even made our daughter laugh
Jeremiah was great to work with! He is easy going and did not pressure us at all! He helped us through the whole process and even kept it upbeat and positive even when my “not always easy to deal with” husband had MANY questions! I will definitely recommend our friends and family to Cookeville Ford and Jeremiah!
Great service, funny and great to deal with. I am pleased with Nate and Ronnie.
Jeremiah was great! He didn’t give up til we got the deal we desired! Even after dealing with my hard to please (salesman himself) husband! Will def buy my next vehicle off of him! thank you for a smooth transaction and helping us get our truck in quiet possibly the hottest day of the year!
Each person I encountered was kind and helpful. I received a quick response to my online inquiry.
Dave was very helpful he is a great people person very knowledgeable, believable and not to pushy a good salesman I think you should keep him!
Dave was very professional and helpful. Didn’t feel pressured! He was very educated and help my husband and I with our trade in and getting into a new car!
Nathan is very friendly and knowledgeable, the process was very smooth and he kept us informed along the way.
Jeremiah was so welcoming and bubbly. He worked endlessly to find the best deal for a vehicle that fit my family’s needs best. Any concerns I had throughout the process was addressed promptly.
Ford of Cookeville was a pleasure to do business with. Car shopping is often a stressful experience, but Nathan Monroe was a very professional and personable salesman. No pressure, no hype, and takes all the time needed to answer all one's questions. We changed our minds a few times on the specifics of what we wanted, and Nathan followed through and found exactly what we wanted. All personnel in the purchase process were pleasant, knowledgeable, and made the process a breeze.
Friendly sales guy. Got the job done. Dealership is worth checking out. Pricy but sometimes have just what you need.
Great to work with. He found the vehicle i wanted.great price. Best place to buy a car.
I was very impressed with the staff and employees at the Cookeville Ford dealership. Dave , our salesman, was very knowledgeable about the type of truck I was looking for and the dealership had a large selection which helped a lot in finding what we wanted. Everyone at the dealership was helpful and friendly, even those not directly involved with our purchase. Dave even helped transfer our stuff from our old truck into our new purchase and hooking up our trailer. I would recommend this dealership to anyone interested in looking for or purchasing a vehicle.
Did great job helping build the truck and was in excellent condition upon receipt. Took lots of time to go over the vehicle in detail. Very pleased with my buying experience
Recently purchased a new F-150 from Cookeville Ford. The whole experience has been top notch! Dakota Baker was my sales representative and he and the team there went out of their way to make sure that everything went smoothly! It was a smooth and seamless experience and highly recommend them to anyone looking for a new vehicle!
Jeremiah was fantastic from the get go! It was upfront with all questions both good and bad! I never once felt pressured and will continue to purchase cars from him!
Jeremiah was an absolute professional. he was prompt, fair and always available to answer any questions I had.
Nice people, fair deal on the process. Enjoy the experience I was dreading. Dave W was great
He helped me find an affordable newer car with practically no problems. Very chill guy, Jeremiah also helped me through the financing process very easily. For my first time buying a car through a dealership, it was very worth it. If I need another car I'm going to look for him first.
Jeremiah with Ford Lincoln of Cookeville was absolutely amazing during my sales experience. He was not a pushy salesman, instead he was very personable and down to earth. He was so up beat and seemed to be the life of the dealership making all of his coworkers smile and laugh. He was super easy to work with and talk to. I was able to voice my concerns as well as wants and needs and he listened through it all. He gave a very thorough test drive allowing me to drive the interstate, a curvy 2 lane road and through traffic in ...
Dave was great, very enthusiastic! The finance manager bargained for upgrades that we didn’t request. The car buying process is always tedious, and they did their best to minimize that. My truck is awesome, by the way. My husband is the best!❤️
Very personable guy. Helped me to find a truck that was more pipe dream than possibility and we are so happy with our sale
Great dealership and great staff. Nathan Monroe was very informative and extremely helpful in the buying process!
Jackson was amazing! I did a lot of shopping around but came back to purchase a vehicle at this Ford dealership because of how impressive Jackson was across the board. He was knowledgeable, caring, helpful, honest and made us feel at ease thru the whole process. I will definitely refer friends and family to him that are car shopping because I trust he will provide them also with the great experience that I had!
We are so very please with Dave and the dealership. Dave was very informative about our new Mustang. He answered all of our questions. Awesome salesman
Amazing customer service, fair pricing and went above and beyond to find my dream Jeep. Their goal to find the right car for me and let me think on it, even if it wasnt a same day purchase is what ultimately brought me back to buy and will keep me referring people here. Jackson, Pancho and the whole team displayed excellent character, concern and knowledge. This team will find you what your looking for, check them out for sure. They were a blessing to work with!
Nathan and jaiden were extremely friendly and helpful! They got me the car that was just right for what I wanted. They need a raise.
Everyone at the dealership was very friendly. Jackson answered all of our questions and was great to work with.
Super helpful and is a super nice guy!! He helped me get my dream car!!
I am a repeat customer and they have always been friendly. Jeremiah was great to work with and fought to get me the best deal.
Nathan helped me order the perfect truck and kept me informed the whole time. Would highly recommend this dealership to anybody looking to buy a newer used vehicle. This is my second vehicle from Nathan and I plan on making another purchase in a couple years.
Will was great to work with!! Will definitely be coming back for future car purchases.
Jeremiah was extremely nice to me and my wife and he made it an extremely easy process.
I inquired about a specific car they had in stock that matched the criteria for my search. It was a unique car and my inquiry lead to many conversations throughout the time I contemplated the purchase. Dave Walker was my salesman and he stayed in constant contact, but also was respectful for my ever changing schedule as a Realtor and was so helpful and patient. The manager, Joe, was also great to work with and the finance manager, Kevin, was very thorough and enjoyable, too. I wouldn’t hesitate to recommend Ford of Cookeville for any new or used car ...
Great quick buying experience. Brent Smith was helpful and expedient. Would recommend Ford Lincoln of Cookeville.
My wife and I always get exceptional service at Ford/ Lincoln Cookeville. We have been loyal customers since moving here in 2018. Damarius helped my wife upgrade to a ford escape and today he helped me upgrade into a Ford F150 after being back and forth on it for the past year. I’m so happy and excited to get into my new truck!! Thank you so much Damarius and everyone at Ford Lincoln Cookeville for the outstanding service!!
Back in February, my husband was looking for a particular Ford truck. We found one on the website at Ford Cookeville. I called and luckily Dave Walker took my call. We live about an hour away and could not go to the dealership for a few days. Dave touched base with me, with my preferred form of communication, through text messages daily. He did not try to call me 10 times a day or spam my text messages. When we arrived at the dealership and met Dave, he was friendly and professional. He showed us the truck and explained the features ...
Everyone is extremely nice! Love them all! Recommend them 10/10. Mike, Nathan and Layne are great!
Sean Mullikin did an amazing job getting us into our car. He went above and beyond even when we weren't sure if we were going to be purchasing a car.
Great dealership in cookeville TN, good customer service and very friendly, Jackson Pritchard was my sales man he helped my get the best deal possible on my truck.
Great salesman but they did try and hit me with a a high Interest rate. And ran my credit through several banks when I said run it only one time through ford but I did get what I wanted at the end .. overall I'm happy
Awesome experience with salesman and all people involved with making purchase of 2024 Ranger at dealership
Greg was great to work with and very honest. This makes the 2nd vehicle we have bought from him.
I can’t thank Dave at Ford enough for his patience and professionalism in helping me hunt down the perfect vehicle! They made the car buying process easy and painless, I will only be shopping with them from here on out!
Who knew we would have so much fun and meet so many truly wonderful people purchasing a new “sweet ride!” I am absolutely loving this Bronco! I’m telling you, if you are in the market for a great new or used vehicle, go see Jeremiah! He will treat you right and make sure that you leave happy!
Nathan did a great job negotiating to get me the best price possible. Love the truck also!!!
Jeremiah was the best salesperson I have worked with. He cares about his customers. He doesn't push a vehicle on you. He listens and looks for something that fits you and YOUR needs. He wants you in a vehicle you will love and not one that you will be tired of in a few months. He has a new customer / friend for a long time! I will recommend and refer folks to him and the dealership.
Very helpful! Everyone was extremely nice. Made you fell welcomed! Would recommend to anyone! #1.
Brent covered everything on our new truck. He did a great job and we thank him.
Nathan worked hard to find us the work truck we needed. He delivered it to our office with a smile. The closing was super easy & we are very satisfied with the customer service he provided. We will continue to be customers because of Nathan.
Wasn’t planning on purchasing a new car, but had to due to an unfortunate accident. Had a great experience buying my new Lincoln! It was a team effort and we left more than happy with our new car!
Great experience with Sean! Worked with us and was very patient and flexible. We are happy with our experience here.
Nate did an amazing job, very charismatic and honest. The purchase was smooth and easy
At the current situation me and my wife where the made the buying experience as stress free as possible and was very patient and where about making sure we purchased the vehicle we wanted.
As a first time buyer, Will, and the whole team heples me to get what vehicle I wanted for as low a month and down that I needed.
I contacted Will Ray to help me hopefully find a truck. I gave him a few things that I really anted in the truck, and he nailed it and found the truck for me. I’ve been driving it for about 45 days now, and couldn’t be happier with the purchase, and thankful that Will was willing to go above and beyond to help me out.
The employees at this dealership not pushy and answered all my questions on my purchase of my vehicle. Highly recommend this place if your looking for a new ride.
Most seamless purchase experience of my life this is my 50th purchase several have been Fords
Nathan Monroe was absolute the best! Highly Recommended! Friendly, professional, all around best person ever! He made this process easy and fast. No pressure at all!
Nate was amazing and helped us through the entire process from ordering our truck to signing paperwork. We will definitely be back to see him for our next truck.
Joe Haden and Greg Jordan were very respectful and did sale at my pace. Wonderful
Nate went above and beyond helping us order our truck. With us being in California and coordinating on getting papers signed and getting the truck. Nate has kept us in the loop of everything involving our truck and has made buying it a breeze.
It was a pleasure doing business with Nathan monroe. Very pleasant personality, patiently answered all my questions. Very professional.
Dakota was great to work with ! Was the easiest and quickest I’ve ever been in and out of a dealership to buy a car.
Great experience. Got me exactly what I wanted and worked with me on the payment. Highly recommend Dakota!
Everyone is always so freindly and asking if there anything they can help u with.