Customer Testimonials
Great experience with Daron and Layne at Ford. I will buy again from them. Fastest and best car buying experience I have ever had.
Nathan was very friendly and helpful. He was very knowledgeable and was able to explain and tell us every feature we had questions about. Definitely worth coming back to deal with again.
Very friendly and helpful. Made shopping for a new vehicle enjoyable. Also, awesome beard and haircut!
Greg was very helpful, following thru, after my oil change, with a phone call to answer my question that hadn't been answered. Very thoughtful and professional.
Very knowledgeable, upfront pricing and overall great experience with the dealer ship. I highly recommend them
Braxton was awesome!!! Very pleasant experience with Ford Lincoln Cookeville. Definitely recommend this dealership. To everyone
Everyone here is professional and they help me when I needed it. They go out of the way to take care of you. Very friendly I broke down going home to North Carolina and they welcome me to the dealership. Nathan is awesome.
They done a great job meeting my expectation's. And everyone was helpful. Great service.
Braxton was great to work with from start to finish. He was professional, patient, and genuinely helpful throughout the process. I never felt pressured, and he worked hard to get me where I wanted to be on the deal. Communication was clear, and he made everything feel straightforward and easy. If you’re looking to buy, I definitely recommend asking for Braxton.
From the moment I walked into the lot, and the first young man shook my hand, till Nathan finally checked me out. I was impressed! Keep up the good work!
We went to Ford of Cookeville and Xavier helped us . He was extremely informative and curious.
All employees were friendly, welcoming and eager to assist with any customer needs. Dave went above and beyond in his role to provide exceptional service. The purchased vehicle was waiting upon my arrival and all applicable paperwork was planned and prepared in advance. Communication was pleasant throughout the entire experience and a family vibe was clearly evident. I would highly recommend this dealership and salesperson to others.
Dave Walker was amazing! Best sales experience we’ve ever had! He has gained life long customers. We will never buy a vehicle from anyone else!
I had a great experience purchasing my truck from Ford of Cookeville! Everything went smooth from negotiating to financing. This is the second truck I have purchased from there and I will go back to Ford of Cookeville when I am need of a new vehicle again!
Cameron, Joe and Layne were e excellent to work with, thank all for helping with the purchase of my Mustang!!
Great service all around from Wesley, very professional and great sense of humor. Keep him around
Wesley Sherrill was great and easy to deal with through the buying process. No complaints at all.
Makes car buying fun. Very bubbly and easy to work with. I would highly recommend him.
Excellent customer service. Highly recommended this dealership and saleswoman. Thank you Katie for my beautiful car!!!
Nathan was awesome the deal went well and accomplished everything we wanted to accomplish. Thank you Nathan
Braxton was very helpful and accommodating. Rather new but got help if needed. Great to work with! Very Good experience.
The dealership is excellent and Braxton Hopkins was very helpful with us. We will definitely buy more cars from him. You won’t be disappointed with this dealership.
Transparency, honest, family. Great experience. Perry, took care of us! Ronny was great, as well!
Always a great experience with anyone at Ford! They work hard for their customers and do whatever they can to make the deal happen!
Nathan Monroe is the BEST! I don't EVER want to do car shopping again; however, if I must...he's my guy! NO pressure and I got exactly what I was looking for! Nathan ROCKS!
I honestly do not recommend purchasing any of their used inventory. We purchased a vehicle in February and put around 3,000 miles on it. We've had it 3 months. My husband noticed an oil leak and we scheduled an appointment asked them to change the oil, rotate the tires, and look at it. We left almost 3 hours later with an estimate for over $10,000 in repairs. Never believe anything you're told while you're on the lot. If you're looking for a vehicle and you have your heart set on a Ford, find a different dealership. Do not service your ... Read More DealerRater - Jun 6, 2025
We loved working with Braxton!! He was so helpful and kind. I would recommend him to everyone I know looking for a vehicle.
It was great work but the time was alittle to much. Thank y’all all
Wesley was professional and got me and my wife’s in the truck that was going to suit our family needs appreciate his patience because I asked to see about four or five trucks before I chose one. He did a lot of running back-and-forth to make sure I got in the truck that I needed.
Courteous and very helpful throughout the whole process of the purchase of our truck. Thanks
Nathan was great and his tranee was also great. His beard is awesome and should never trim it.
Great sales and service departments. Fast, courteous and friendly. No haggling over vehicle price when I bought new pickup truck.
Fabulous service done by everyone we met!!! My first new truck and everyone was so nice, come here if you want great service.
Nathan was great to work with. Made the process of buying a new truck easy.
Very helpful with our purchase, was able to to get the rate we wanting. Beautiful beard
Nathan was a great help explained everything quite well got to test drive no stress no hassle 10/10
The gentleman was very nice and courteous.Had a great experience here at this location. Cookbill ford
Brent Smith is a fantastic salesman!!! Wonderful purchase experience . He is very helpful. He goes above and beyond!!
Nathan Monroe was a great salesman with a great personality. He helped make the process of purchasing a new car easy. He listened to us and helped us with ordering a vehicle and then with the purchasing of the vehicle once it has arrived. We appreciate his time so much with helping us. Would recommend him as a salesman!
Had a 7:30 appointment for a check engine light. Got there as soon as service department opened. Was told they might get to my vehicle by the end of the day that there was seven vehicles ahead of mine just to run the diagnostic test. They don’t have any loaners I would just have to set there all day. I said “that’s why I made an early morning appointment.” He said that’s not how it works and even if they couldn’t run a diagnostic test by the end of the day my it would be next week ... Read More DealerRater - May 21, 2025
Braxton did a wonderful job helping us with our Lincoln. He was very patient with all her questions and wasn’t pushy during the process. We will recommend him to our friends and family
We've had a great experience each time we've worked with this dealership. No complaints. Super nice staff and super easy experience. Nathan is a great salesman, great to talk to and has a great personality. He is very willing to help make the process easier for you. We also worked with Daron and he helped us through the process of buying with ease. Very appreciative toward these salesman and the time they took to help us each time we've been there.
Very nice staff great cars and trucks.Paris Radford is the person to see he knows what he's talking 3.
Nathan was pleasant n knowledgeable in selling vehicles. Very willing to help you get into the car of your dreams.
Mr. Monroe is the most patient and kind person. He took an extensive amount of time showing me every vehicle multiple times and reviewed the details incredibly well. He answered every question I had and researched what he couldn’t find. He’s got an amazing beard as well. 😉
Great salesman has a great personality. Love the beard. He’s rocking it. Corny jokes are a plus.
Johnathon was the sales rep for the sale. Thanks for all of your awesome help and being patient with me!!
Loved the experience and atmosphere our salesman Dakota was extremely nice and quick we were not there long at all I will definitely refer my family and friends to Ford of Cookeville
Braxton was super knowledgeable about the Bronco and answered all our questions. We were also given a great deal on our trade which means a lot. We will be back next time our family is in the market and recommend Brax!
Braxton and this dealership blew me away! We were made to feel comfortable and relaxed and no pressure. Braxton did a wonderful job explaining the features of the vehicle and the dealership offered 50% more on our trade than 2 other dealerships in the area. We will definitely return here before going anywhere else!
He was amazing! He got the exactly what i wanted!! He helped make my dreams come true.
Nathan was a great salesman at Ford Lincoln of Cookeville. He was very understanding and we actually took time to look for a vehicle that fit our needs. Thanks for all the help.
Had a great vist with Nathan Monroe he sold us a 2017 Tahoe and he was amazing
Braxton got me fixed up down at that dealership. Very knowledgeable about the vehicle he sold me, I was SO impressed. He is a very pleasant young man and I will be recommending him to all my friends. Very relaxed and budget-friendly.
Ford of Cookeville had the exact vehicle I was looking for and they care if me.
Braxton was very helpful with test drive and sales details. Great, straight dealing dealership. Good buying experience.
Nathan was courteous and great to work with us. I give him 5 stars in all things. Thank you
I had an outstanding experience working with Jay Richmond, from the moment I walked into the dealership, he made the process smooth, stress-free and actually enjoyable. he was knowledgeable, honest, and incredibly patient, as I asked question and explored my options. I never felt pressured at any point-just supported and informed. He listened to what I wanted and worked within my budget. If you're looking for someone trustworthy who truly puts the customer first, I highly recommend Jay Richmond.
Patient and good to work with-mature for his age-not pushy-very accommodating-nuce
Nathan Monroe was very helpful and friendly. He was not pushy and his beard was beautiful.
We came in just to look and found pretty much exactly what we were looking for in the price range we wanted. Plus Nathan Monroe was so great and helped us with everything! It was so much quicker than I expected also! I would recommend to anyone looking for a good vehicle!
Nathan was terrific! Prodessional, thoughtful, and knowledgeable. Definitely will be back for the next car.
Great customer service from David Walker.Friendly service from everyone that help us purchase and trade cars.
So so easy to communicate & Braxton & I talked together like old friends. Everyone was courteous & professional
Great experience, fast and friendly, definitely recommend Nathan for your next vehicle purchase, thank you!
Nathan was super helpful and straight to the point. He was very knowledgeable about the cars , and got me in a brand 2025 mustang GT.
Great experience! I would recommend anyone to go to Nathan or any of the others at Ford in Cookeville!
This is the first time I have ordered a car. Nathan has made the car buying experience smooth and easy.
Tyler Silva was extremely pleasurable to deal with. He was very kind and knowledgeable about the vehicle. If your looking for a new car, I would definitely recomend seeing Tyler at Ford of Cookeville.
My salesmanWesley was very informative and was a pleasure to deal with. Everyone was easy to work with and I was satisfied with the deal which has rarely happened before.
Great people! I would 10/10 recommend this dealership to anyone one who is interested in buying a vehicle!
Braxton was professional and very easy to talk to. Very happy with my experience at Ford Lincoln of Cookeville!
Nathan Monroe was extremely helpful in finding me a Truck that I would like. The Ford F-150 2024 is exactly what I was looking for. Would definitely buy a from Ford from them again.
The sales team was fast efficient helping me out answering all my questions about my vehicle and finding the price range I wanted to be in no hassle.
Did great getting me what i wanted and great people that made it work for me .
Dave was friendly, accommodating, and easy to work with! I called about the vehicle I was interested in and walked out with it same day. They made the process simple and painless. This was my first car purchase after visiting many dealerships, and they made it simple and fun.
Excellent help. Very nice and helpful. Would highly recommend 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 👍👍👍👍👍👍👍 Enjoyed working with him. Very good
Went above and beyond to help me..could not be more grateful!! Thanks man you are a dream maker
Jeremiah worked so hard to give us the best deal. He was diligent, friendly, and very knowledgeable. I will def use Jeremiah and Cookeville Ford in the future. We are repeat customers for Jeremiah and the dealership. Both are top notch!
Nathan Monroe and Ford Lincoln of Cookeville have always taken good care of me in purchasing and maintaining my vehicles. Nathan is especially spectacular.
Nathan is a very helpful and personable guy. He knows what he’s talking about and even got me into a new car than I expected without a big price tag.
Nate and Brent were very helpful! Thank you for making the process easy. Appreciate all of your help.
Nate was great he made me feel great and comfortable while purchasing my new vehicle. He allowed me to stay calm and not get overwhelmed
I bought a Tahoe not even a week ago and the transmission is trying to go out of it Ford pretty much told me it was my car now and I could figure it out I paid almost 30k for this vehicle I’m so upset and extremely disappointed in the service that has come after my purchase by Joe and ford
They were very helpful in setting up a time for us to come look at the truck and made the purchase within our budget.
Both Paris and Braxton were exceptional salesmen, and I'm grateful to have had the opportunity to purchase a vehicle right for my needs. I will look to do business with Ford Lincoln of Cookeville again in the future and hope to do business with Paris again!
Nathan was amazing. I absolutely hate buying vehicles & he actually made this great! I would highly recommend!!
Nathan is very friendly and kind. It was a good experience when buying a new car
The dealership, financing, and sale people were fantastic to work for especially Nathan, Joe, and Layne! All were extremely helpful and went above and beyond to get me exactly what I wanted
Nate was amazing to work with! Highly recommend him he is hardworking and knowledgeable! He went above and beyond for me while working with him and even after the deal closed to ensure I was happy with my purchase
Nathan did a fantastic job and made the process as painless and expedient as possible
Great dealership easy to work with every time! Have been getting all service done there for a while now and they are always very friendly and fast getting me in an out!
Very helpful service answered all my questions clearly and to the best of his ability, Will Ray worked very hard to get me my best deal . I am extremely happy with my deal and service I was provided. I drove all the way here from Knoxville, TN and it was made well worth my time.
Awesome job, great experience. I would work with Nathan Monroe again. I highly recommend. Great
Easy going straight forward and honest. Bought a really hard to find maverick. They brought it to me. Great experience
Great experience at Ford Lincoln of Cookeville. Everyone was polite and helpful. Definitely recommend. Nathan Monroe was very amicable and positive.
Just had my 24 F250 in for an electrical issue. Dealt with Greg in the Service department. I had some hesitation as I had never dealt with this dealer before and I had bought my truck elsewhere. They took it right in, quickly found the issue and repaired it. Got it back next day. Excellent service! Very clean facility I can highly recommend.
Nathan was very helpful in our vehicle purchase, friendly and informative, I would recommend him to everyone!
Great experience buying from Nathan and Cookeville Ford. Nathan had a great personality and not pushy or anything. Process was super easy and quick. Would recommend to anyone looking for a new vehicle
I had a wonderful experience with Ford of Cookeville. Jeremiah was easy to work with and I felt no pressure whatsoever. I definitely recommend stopping in and talking with Jeremiah on any vehicle purchase.