Customer Testimonials

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DealerRater Jan 22, 2025

The dealership was clean and well organized. The staff I dealt with was professional, kind, and well versed on their cars. Would like to do business here again.

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DealerRater Jan 21, 2025

Our experience was nothing but positive with Jeremiah. He and the entire staff were friendly and accommodating. We will definitely be using Jeremiah again for our new car needs!

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DealerRater Jan 21, 2025

Best gentleman I’ve ever worked with. Best experience ever! Ford maverick for the win!

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DealerRater Jan 19, 2025

It was so easy to schedule a test drive and overall was a great experience with Nathan!

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DealerRater Jan 16, 2025

Very fast and simple way to purchase a vehicle. If you’re in Cookeville, looking for a vehicle, I would highly recommend that you reach out to Nathan.

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DealerRater Jan 14, 2025

Dakota Baker did an excellent job! Friendly, great smile, good listener. Brian was friendly also, he met us at the door. We had spoke to Dakota prior to arriving at dealership.. Clean, nice facility. Everyone friendly. Business completed with efficiency. Glad we drove to Cookeville from Western Ky.

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DealerRater Jan 9, 2025

We had a wonderful experience very simple and easy! In and out in no time!

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DealerRater Jan 8, 2025

This is my second new vehicle purchase from ford lincoln of cookville and it was a great experience!!

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DealerRater Jan 6, 2025

Done business with Cookeville Ford before. They have always treated us with respect and honesty. Bryan Cole is a asset to Cookeville Ford. A very nice individual.

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DealerRater Jan 5, 2025

Will Ray was our salesman and he went above and beyond to make sure we got a great deal! I would highly recommend Will and Ford of Cookeville!

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DealerRater Jan 4, 2025

Nathan went above and beyond what anyone did for us! He helped us, not only get a better car, but listened to us and tried everything so we were happy!

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DealerRater Jan 4, 2025

We came in with a problem and Nathan took care of everything would recommend him to anyone and everyone

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DealerRater Jan 4, 2025

I was not even in the market for a vehicle. I stopped in just to look at a price on a work truck. I met Jeremiah. He was great. No pressure whatsoever asked me what I was looking for. Told him what I was doing and he told me he would keep me in mind. We stayed in contact for a few weeks then I realized I needed to use vehicle for my daughter. Told him what type of vehicle we were looking for went back-and-forth on a couple different ones. One morning he called me and told me that ...

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DealerRater Jan 2, 2025

I can’t say enough good things about salesman, Paris, at Ford of Cookeville. He was so personable and helped us feel at ease with the entire purchase process. He listened to our needs and concerns and I can’t thank him enough for all his help. Shortly after our purchase, our car started throwing a code, he worked quickly with the Service Department to get us in for a diagnostic test. I highly recommend him!

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DealerRater Jan 1, 2025

Nate is a very friendly salesman and is attentive to your needs. The dealership has provided good service.

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DealerRater Dec 29, 2024

Nathan was so down to earth and awesome to work with! Buying our truck was such an easy process. We definitely recommend working with him are your car salesman!

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DealerRater Dec 29, 2024

Jeremiah was an absolute pleasure to work with. There was no pressure, he was very polite and was super informative about all of the model vehicles we were looking at. We were there for about half of the day and he was always kind and patient and listened to what we wanted. Absolutely delivered!

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DealerRater Dec 27, 2024

Very nice. Very good dealer. Would recommend to anyone! Very personal and kind. Informed me on everything about the car and more.

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DealerRater Dec 25, 2024

Always great to work with and treats you like family. Fair deals, great service and makes you feel comfortable.

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DealerRater Dec 17, 2024

I appreciated Nathan’s help in finding exactly what I told him we were looking for.

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DealerRater Dec 14, 2024

Nathan was very professional, very helpful, very knowledgeable of the vehicle and great personality. Nathan continued to call me after our first visit even though I did not purchase a vehicle at that time just to check in… His diligence, professionalism and godly demeanor won me

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DealerRater Dec 10, 2024

We just took delivery of our 2025 Lincoln Nautilus. What an Awesome experience, Whitley Simmons was our sales person she was such a joy to deal with. She is very well versed in the Ford/Lincoln product line. We would recommend her to assist you in selecting your new dream car. Thank you so much!!

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DealerRater Dec 6, 2024

Mr. Ragsdale was the best salesman I have ever had. He was honest, kind and made sure the needs of my family was met with this vehicle we got. I would highly recommend him! Thank you so much!

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DealerRater Dec 2, 2024

Amazing attention. Friendly people. My salesman very kind person and with very good knowledge Thank for everything

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DealerRater Dec 1, 2024

Great experience with our purchase ant Cookeville Ford. Everyone we spoke with was very friendly and helpful, especially Whitley and Devin.

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DealerRater Dec 1, 2024

Jeremiah is very easy to work with and get you the best deal possible so you can walk out with a new vehicle!!

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DealerRater Dec 1, 2024

Jeremiah Ragsdale was great! He helped us get exactly what we were looking for, I would highly recommend this dealership

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DealerRater Nov 30, 2024

This Guy is an everyone’s man! He gives it to you straight! We came in needing more room, and he let us test drive 3 different vehicles. He explains what everything does in the car when you’re in it. Definitely one to look for with your car needs, you just let him know what you need and he will show you something that will blow your mind! Great person to do business with, I will for now on trust him with all my vehicle needs!

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DealerRater Nov 30, 2024

The faculty was very helpful and willing to work with my needs. My salesman was very nice and friendly. Good experience all around.

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DealerRater Nov 30, 2024

Excellent service during the whole process! Salesman was very patient and helpful! Would recommend and buy from again!

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DealerRater Nov 28, 2024

Zander came and met us as soon as we arrived to look at cars. He is friendly and easy to work with. Good guy!

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DealerRater Nov 24, 2024

He was absolutely amazing and so so patient. My spouse had an hour and half drive to get here he never once rushed the process while I was doing what I needed to and waited on her. I had young nieces and nephews here and was absolutely patient with that fact even when they weren't listening. He got us through a whole bunch of hoops and worked with me for about 2 and half hours. Never once rushed me or got upset. I would 1000 recommend him over and over again.

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DealerRater Nov 24, 2024

Whitley was a pleasure to work with!! She did an awesome job working with us! Devan was a great help as well!

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DealerRater Nov 22, 2024

I had a good experience. Nathan spent time helping to find and get into what I needed.

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DealerRater Nov 21, 2024

Very helpful, very friendly, very honest, he was able to swing an almost impossible sale

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DealerRater Nov 20, 2024

Jeremiah listened to what I wanted and got me in the Truck of my Dreams. He didn’t pressure me into something more. He was patient, and understanding. I would highly recommend Jeremiah and Ford of Cookeville.

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DealerRater Nov 20, 2024

The salesman we went through was amazing. He went above and beyond to make sure. We were happy with our purchase.

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DealerRater Nov 20, 2024

Great experience from start to finish. I can't say enough about the salesman, Zander S. He was so kind, knowledgable, and funny. He was fantastic to work with. This was the best experience I have ever had when purchasing a vehicle! Layne was also great to work with!

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DealerRater Nov 16, 2024

Cookeville Ford - Zander Smith was our salesperson. He is a very respectful, knowledgeable young man who made our buying experience engaging and totally unpressured. We give Zander top ratings. He is an asset.

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DealerRater Nov 15, 2024

Zander is always ready and willing to take care of all this customers. He goes above and beyond to make sure my family and my cars are always taken care of. Thanks again for the ⭐️⭐️⭐️⭐️⭐️ experience.

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DealerRater Nov 13, 2024

Great customer service, was very friendly, and made it a quick process to get a new vehicle.

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DealerRater Nov 9, 2024

Nathan was wonderful to work with. Got us a great vehicle. We will definitely work with him again.

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DealerRater Nov 9, 2024

i've owned 12 vehicles - Cookeville Ford and salesman Bryan Cole are my very favorite!

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DealerRater Nov 8, 2024

The salesman I worked with (Bryan Cole) was great. He was nice, never pushy and answered all the questions I had. Everyone who I came in contact with there was friendly and professional.

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DealerRater Nov 1, 2024

We had a great experience at Ford Lincoln Cookeville. Thanks to Nathan and Kyle for all their help.

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DealerRater Oct 28, 2024

We traveled from St Augustine Fl to purchase a used Ford. We were not disappointed. We had a great experience. Jeremiah was our sales rep and he did a great job. The entire dealership staff was kind and worked to get the deal done. Thanks!

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DealerRater Oct 24, 2024

Kyle helped me locate a Ford Escape Platinum! After driving mine for the past 6 years, it was time for an upgrade and Kyle really helped me find exactly what I wanted! Thank you so much Kyle!!

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DealerRater Oct 23, 2024

This is the 3rd car we have bought using Will Ray and we would highly recommend him for any car buying needs. He is attentive, knowledgeable, and not your average salesman. He really seems to work for you in getting the best deals possible. I got to ring the bell for buying a car which was fun too!

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DealerRater Oct 23, 2024

Ford of Cooke ill is a great place to buy a new vehicle loved my experience here. Super friendly people

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DealerRater Oct 22, 2024

I enjoyed the experience working with Kyle. Absolutely friendly very helpful. Really appreciate the job he done with us.

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DealerRater Oct 21, 2024

Jeremiah was great! Took the process step by step. Has followed up more than once since my purchase. Personally took my truck to the detail shop to get my paint protective coating and made sure I had it back the same day. Remembered questions I forgot I asked about the infotainment setup and answered them as soon as I picked my truck back up. 5 out of 5! Great experience.

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DealerRater Oct 13, 2024

This is the seventh vehicle I’ve bought from this dealership,they always treat me fantastic,I will be back again.

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DealerRater Oct 10, 2024

Wonderful, caring, super helpful, great atmosphere and character. 10/10 will return for business later

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DealerRater Oct 10, 2024

Nathan was amazing throughout the entire process. From ordering our truck, to keeping us updated on the goings on, to the finalization of all the paperwork. He ensured our truck was in top notch condition when we picked up. I wouldn’t buy from anyone else.

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DealerRater Oct 8, 2024

John is great! Very friendly and easy to work with. Will recommend him to anyone looking to buy a vehicle.

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DealerRater Oct 8, 2024

Will Ray and Cookeville Ford are great to work with. Stopped in today with a couple of questions and a accessory request. Everything was taken care of within a few minutes and we were on our way. What great place to do business. We can highly recommend both Will Ray and Ford of Cookeville.

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DealerRater Oct 7, 2024

Great experience. Sales very friendly and very helpful. One of the best car buying experiences I've had.

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DealerRater Oct 5, 2024

.John Vanwinkle was very helpful and patient with us. Explained things well. He made the experience stress free.

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DealerRater Oct 3, 2024

Nathan Monroe, very helpful and very knowledgeable. Thank you very very much 🙏glad he helped us.

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DealerRater Oct 3, 2024

Brent was so easy to deal with. Very accommodating! He worked hard to earn my business and made the process simple.

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DealerRater Oct 3, 2024

Purchased an F-250 from Kyle and he made the whole transaction as pleasant as it could be! Will be dealing wkth him and Cookeville Ford again in the future.

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DealerRater Oct 1, 2024

Great guy! Appreciate his time and honesty. Would recommend to buy from dealership. Everyone was helpful and friendly.

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DealerRater Sep 30, 2024

Working with Kyle was great. He listened to what I wanted and was honest with me. Overall, a great car buying experience.

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DealerRater Sep 30, 2024

Ford made it very easy to get into a new car, and Ryan answered every question I had to make the experience smooth and easy!

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DealerRater Sep 30, 2024

AMAZING !!! WILL RAY IS THE GOAT !!! Put my dream car on my front door step !

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DealerRater Sep 30, 2024

Good experience good staff good prices good service was very honest and friendly and up front on

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DealerRater Sep 29, 2024

Dakota my salesman was fantastic, from a quick response to an internet inquiry to negotiation. And when we came to an agreed price paperwork was a super fast process.

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DealerRater Sep 29, 2024

A big THANK YOU to Ryan Simmons of Ford Lincoln of Cookeville, Tn. for the exceptional and very friendly customer service. You have my car buying experience wonderful!

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DealerRater Sep 22, 2024

Very helpful in answering my questions both on my trade as well as my new Ford.

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DealerRater Sep 22, 2024

Will was very willing to work with me to find a payment that worked and met my needs which I really appreciate.

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DealerRater Sep 20, 2024

Fantastic service, so nice and professional! I highly recommend! Kyle is amazing!! Will be back!

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DealerRater Sep 18, 2024

Nathan was a real pleasure to work with!! Everything went very smooth and he made it all so easy!! Would highly recommend him and Ford Lincoln of Cookeville!!

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DealerRater Sep 18, 2024

John was great in explaining all the features of my new car. He is a very personable. Very happy with my purchase.

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DealerRater Sep 16, 2024

Will always takes the time to make me feel part of the Ford of Cookeville Family!

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DealerRater Sep 16, 2024

Will took his time to find me the perfect vehicle, let him help you too!

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DealerRater Sep 11, 2024

Kyle and Will were absolutely amazing! They helped us find the perfect F150 and an amazing price! We would highly recommend! Thank you so much guys

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DealerRater Sep 11, 2024

John and Ryan where great. Easy to work with. They took good care of us.

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DealerRater Sep 6, 2024

They were nice and friendly with helping us find a 2024 Ford Ranger. Purchasing it went very quickly and smoothly.

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DealerRater Sep 5, 2024

Nathan Monroe made my first F-150 purchase a pleasurable one. Thanks for product kowledge you were able to share during our visit to Ford of Cookeville. Great Salesman and Army Vet!

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DealerRater Sep 5, 2024

Great place to buy a vehicle! Nathan was great and very knowledgeable. Great car buying experience!

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DealerRater Sep 1, 2024

Absolutely amazing would recommend them to everyone Kyle did a great job helping us & answering all of our questions, and making this transaction smooth

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DealerRater Sep 1, 2024

Was very helpful to the elderly. And gave us a good deal on a used car

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DealerRater Aug 30, 2024

Thanks to Greg we had the best experience ever. We were warmly welcomed and all our questions answered. Thank you Greg

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DealerRater Aug 28, 2024

I had a wonderful car buying experience at Ford of Cookeville last week! I was in the market for a new vehicle as my 2009 Mini Cooper was getting up there in mileage. I had been eyeing a Jeep Renegade Limited with a particular set of features for a bit and I found one at Ford of Cookeville through CARFAX. I messaged and Dakota Baker responded right away! We set up a time for me to drive up to Cookeville to see the vehicle. Dakota took me on a lengthy test drive, which I appreciated as it really let me get ...

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DealerRater Aug 27, 2024

We were very pleased. Nathan is a great Mentor for John VanWinkle. Am not going to lie, but it was a long day, Both John & Nathan are pretty straight up. We didn’t deal w/ a dog & pony show. They know we are pretty straight up to. Thx guys! Now I have to just learn all the dang bells & whistles on Our New 2024 Ford Escape.

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DealerRater Aug 27, 2024

I highly recommend if you’re in the market to purchase a used or new car, go talk to Jeremiah. He was extremely patient, listened to my needs and did everything he could to help me purchase my dream vehicle. He made this such a great experience and will definitely buy only from Jeremiah in the future.

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DealerRater Aug 20, 2024

To start with I appreciated not being attacked as soon as we came on the lot. My daughter and I enjoyed being able to look without pressure and enjoyed our time together. I was able to take the time to educate her etc. Both Jeremiah and Ford worked hard to put my 16 yr old daughter in the right car with the right terms. We both came out of the dealership pleased and at peace. Jeremiah has followed up to make sure everything was going well and was very attentive during the purchasing process. I will confidently send more customers your ...

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DealerRater Aug 15, 2024

My Mom brought me to ford of cookeville to purchase my car she had a great experience with her Kia she had bought I ended up getting a 2015 ford Taurus Kyle and Mike were hands down great to work with super nice and friendly. Anyone looking give them a call.

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DealerRater Aug 12, 2024

Jeremiah is AMAZING!! He went above and beyond to find the vehicle we wanted. My husband and I described what we wanted and Jeremiah made sure to get exactly want we asked for and had the vehicle shipped to the dealership. He answered every questioned we asked and assisted us throughout the whole process!! If you stop at Ford in Cookeville, ASK FOR JEREMIAH RAGSDALE!!!!!

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DealerRater Aug 12, 2024

All around great guy! Got me into my car with no issues, worked on my schedule and made it where all I had to do was sign off and I was out the door. Definitely would recommend anyone to come see him!!

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DealerRater Aug 1, 2024

Jeremiah was top notch when it came to listening to us about what we needed for a first time vehicle for our daughter. He was very low pressure. I would recommend him to anyone for a new or used vehicle!

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DealerRater Jul 30, 2024

He was great to deal with. Very helpful and resolved all my issues. Great personality

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DealerRater Jul 29, 2024

Damarius and Ford of Cookeville worked with me to get my payment down to what I wanted and did so with patience and understanding. I truly felt like I was important to them whether I bought the vehicle or not.

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DealerRater Jul 27, 2024

Nathan was super helpful in helping me choose a new car! Very friendly and overall made the experience great

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DealerRater Jul 24, 2024

Dakota Baker called me on my birthday just to say happy birthday, and since then I decided to buy a new truck and used him as our salesman. He pushed hard to get a deal that worked for us and was not pressuring at all.

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DealerRater Jul 23, 2024

Relaxed atmosphere, no high pressure salesperson. A pleasant experience all around. Highly recommended for any make of vehicle!! Jeremiah was knowledgeable and pleasant to work with.

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DealerRater Jul 20, 2024

Nathan was very helpful and had a great sense of humor. He made the process very enjoyable.

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DealerRater Jul 19, 2024

stressful. See Nathan Moore for anything you may need. We have had a wonderful experience on something I was dreading!

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DealerRater Jul 18, 2024

Will Ray was great! He was personable, knowledgeable, and very quick! The dealership is awesome!

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