Customer Testimonials

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DealerRater Apr 13, 2025

Braxton was professional and very easy to talk to. Very happy with my experience at Ford Lincoln of Cookeville!

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DealerRater Apr 11, 2025

Nathan Monroe was extremely helpful in finding me a Truck that I would like. The Ford F-150 2024 is exactly what I was looking for. Would definitely buy a from Ford from them again.

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DealerRater Apr 10, 2025

The sales team was fast efficient helping me out answering all my questions about my vehicle and finding the price range I wanted to be in no hassle.

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DealerRater Apr 8, 2025

Did great getting me what i wanted and great people that made it work for me .

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DealerRater Apr 7, 2025

Dave was friendly, accommodating, and easy to work with! I called about the vehicle I was interested in and walked out with it same day. They made the process simple and painless. This was my first car purchase after visiting many dealerships, and they made it simple and fun.

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DealerRater Apr 7, 2025

Excellent help. Very nice and helpful. Would highly recommend 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 👍👍👍👍👍👍👍 Enjoyed working with him. Very good

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DealerRater Apr 4, 2025

Went above and beyond to help me..could not be more grateful!! Thanks man you are a dream maker

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DealerRater Apr 1, 2025

Jeremiah worked so hard to give us the best deal. He was diligent, friendly, and very knowledgeable. I will def use Jeremiah and Cookeville Ford in the future. We are repeat customers for Jeremiah and the dealership. Both are top notch!

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DealerRater Mar 27, 2025

Nathan Monroe and Ford Lincoln of Cookeville have always taken good care of me in purchasing and maintaining my vehicles. Nathan is especially spectacular.

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DealerRater Mar 22, 2025

Nathan is a very helpful and personable guy. He knows what he’s talking about and even got me into a new car than I expected without a big price tag.

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DealerRater Mar 16, 2025

Nate and Brent were very helpful! Thank you for making the process easy. Appreciate all of your help.

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DealerRater Mar 16, 2025

Nate was great he made me feel great and comfortable while purchasing my new vehicle. He allowed me to stay calm and not get overwhelmed

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DealerRater Mar 14, 2025

I bought a Tahoe not even a week ago and the transmission is trying to go out of it Ford pretty much told me it was my car now and I could figure it out I paid almost 30k for this vehicle I’m so upset and extremely disappointed in the service that has come after my purchase by Joe and ford

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DealerRater Mar 14, 2025

They were very helpful in setting up a time for us to come look at the truck and made the purchase within our budget.

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DealerRater Mar 10, 2025

Both Paris and Braxton were exceptional salesmen, and I'm grateful to have had the opportunity to purchase a vehicle right for my needs. I will look to do business with Ford Lincoln of Cookeville again in the future and hope to do business with Paris again!

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DealerRater Mar 9, 2025

Nathan was amazing. I absolutely hate buying vehicles & he actually made this great! I would highly recommend!!

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DealerRater Mar 9, 2025

Nathan is very friendly and kind. It was a good experience when buying a new car

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DealerRater Mar 8, 2025

The dealership, financing, and sale people were fantastic to work for especially Nathan, Joe, and Layne! All were extremely helpful and went above and beyond to get me exactly what I wanted

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DealerRater Mar 8, 2025

Nate was amazing to work with! Highly recommend him he is hardworking and knowledgeable! He went above and beyond for me while working with him and even after the deal closed to ensure I was happy with my purchase

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DealerRater Mar 8, 2025

Nathan did a fantastic job and made the process as painless and expedient as possible

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DealerRater Mar 6, 2025

Great dealership easy to work with every time! Have been getting all service done there for a while now and they are always very friendly and fast getting me in an out!

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DealerRater Mar 4, 2025

Very helpful service answered all my questions clearly and to the best of his ability, Will Ray worked very hard to get me my best deal . I am extremely happy with my deal and service I was provided. I drove all the way here from Knoxville, TN and it was made well worth my time.

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DealerRater Mar 1, 2025

Awesome job, great experience. I would work with Nathan Monroe again. I highly recommend. Great

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DealerRater Feb 28, 2025

Easy going straight forward and honest. Bought a really hard to find maverick. They brought it to me. Great experience

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DealerRater Feb 28, 2025

Great experience at Ford Lincoln of Cookeville. Everyone was polite and helpful. Definitely recommend. Nathan Monroe was very amicable and positive.

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DealerRater Feb 19, 2025

Just had my 24 F250 in for an electrical issue. Dealt with Greg in the Service department. I had some hesitation as I had never dealt with this dealer before and I had bought my truck elsewhere. They took it right in, quickly found the issue and repaired it. Got it back next day. Excellent service! Very clean facility I can highly recommend.

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DealerRater Feb 15, 2025

Nathan was very helpful in our vehicle purchase, friendly and informative, I would recommend him to everyone!

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DealerRater Feb 15, 2025

Great experience buying from Nathan and Cookeville Ford. Nathan had a great personality and not pushy or anything. Process was super easy and quick. Would recommend to anyone looking for a new vehicle

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DealerRater Feb 12, 2025

I had a wonderful experience with Ford of Cookeville. Jeremiah was easy to work with and I felt no pressure whatsoever. I definitely recommend stopping in and talking with Jeremiah on any vehicle purchase.

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DealerRater Feb 9, 2025

As soon as we walked in they made you feel right at home I highly recommend them they for sure will do there very best to help you out 💯

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DealerRater Feb 9, 2025

Great customer service, second time in less than a year getting a vehicle with Nathan!

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Yelp Feb 5, 2025

Best friendliest customer support on every vehicle on the showroom floor. Great friends with salesmen. Class of 03

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DealerRater Feb 2, 2025

Damarius was awesome to work with! His knowledge and explanation of the vehicle were exceptional! We highly recommend him and Ford of Cookeville, and will keep them in mind for future car purchases.

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DealerRater Feb 1, 2025

The customer service is outstanding, everyone from the front door to the service department are friendly and reliable.

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DealerRater Jan 31, 2025

Great experience with this dealership. No pressure and felt like they cared about my needs.

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DealerRater Jan 30, 2025

Will ray is awesome at Ford Lincoln of Cookeville TN highly recommend them for next car

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DealerRater Jan 28, 2025

Very pleased highly recommend will ray he's the best at fird Lincoln of Cookeville TN

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DealerRater Jan 26, 2025

Nathan is the best asset yall have, keep him around and we will return. He does a great job, Very happy

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DealerRater Jan 26, 2025

Very friendly and personable. Made the experience fast and easy. Thanks for the great service

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DealerRater Jan 26, 2025

Ford of Cookeville is amazing. PARIS RADFORD HAS BEEN AMAZING. WORKED TO MAKE SURE WE GOT EXACTLY WHAT WE WANTED.

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DealerRater Jan 25, 2025

They had my vehicle ready at the door when I arrived. They also did paperwork in a timely manner. Thank you for the experience.

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DealerRater Jan 24, 2025

They are very helpful and eager to help I will keep coming back whenever I need a vehicle

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DealerRater Jan 24, 2025

Great experience. Made my out of state purchase a simple and smooth transaction! Great service. Love the vehicle

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DealerRater Jan 24, 2025

Great experience from start to finish! Even though I purchased a used non Ford vehicle, Jeremiah was very knowledgeable on the SUV. He was great to work with!

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DealerRater Jan 22, 2025

The dealership was clean and well organized. The staff I dealt with was professional, kind, and well versed on their cars. Would like to do business here again.

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DealerRater Jan 21, 2025

Our experience was nothing but positive with Jeremiah. He and the entire staff were friendly and accommodating. We will definitely be using Jeremiah again for our new car needs!

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DealerRater Jan 21, 2025

Best gentleman I’ve ever worked with. Best experience ever! Ford maverick for the win!

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DealerRater Jan 19, 2025

It was so easy to schedule a test drive and overall was a great experience with Nathan!

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DealerRater Jan 16, 2025

Very fast and simple way to purchase a vehicle. If you’re in Cookeville, looking for a vehicle, I would highly recommend that you reach out to Nathan.

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DealerRater Jan 14, 2025

Dakota Baker did an excellent job! Friendly, great smile, good listener. Brian was friendly also, he met us at the door. We had spoke to Dakota prior to arriving at dealership.. Clean, nice facility. Everyone friendly. Business completed with efficiency. Glad we drove to Cookeville from Western Ky.

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DealerRater Jan 9, 2025

We had a wonderful experience very simple and easy! In and out in no time!

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DealerRater Jan 8, 2025

This is my second new vehicle purchase from ford lincoln of cookville and it was a great experience!!

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DealerRater Jan 6, 2025

Done business with Cookeville Ford before. They have always treated us with respect and honesty. Bryan Cole is a asset to Cookeville Ford. A very nice individual.

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DealerRater Jan 5, 2025

Will Ray was our salesman and he went above and beyond to make sure we got a great deal! I would highly recommend Will and Ford of Cookeville!

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DealerRater Jan 4, 2025

Nathan went above and beyond what anyone did for us! He helped us, not only get a better car, but listened to us and tried everything so we were happy!

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DealerRater Jan 4, 2025

We came in with a problem and Nathan took care of everything would recommend him to anyone and everyone

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DealerRater Jan 4, 2025

I was not even in the market for a vehicle. I stopped in just to look at a price on a work truck. I met Jeremiah. He was great. No pressure whatsoever asked me what I was looking for. Told him what I was doing and he told me he would keep me in mind. We stayed in contact for a few weeks then I realized I needed to use vehicle for my daughter. Told him what type of vehicle we were looking for went back-and-forth on a couple different ones. One morning he called me and told me that ...

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DealerRater Jan 2, 2025

I can’t say enough good things about salesman, Paris, at Ford of Cookeville. He was so personable and helped us feel at ease with the entire purchase process. He listened to our needs and concerns and I can’t thank him enough for all his help. Shortly after our purchase, our car started throwing a code, he worked quickly with the Service Department to get us in for a diagnostic test. I highly recommend him!

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DealerRater Jan 1, 2025

Nate is a very friendly salesman and is attentive to your needs. The dealership has provided good service.

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DealerRater Dec 29, 2024

Nathan was so down to earth and awesome to work with! Buying our truck was such an easy process. We definitely recommend working with him are your car salesman!

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DealerRater Dec 29, 2024

Jeremiah was an absolute pleasure to work with. There was no pressure, he was very polite and was super informative about all of the model vehicles we were looking at. We were there for about half of the day and he was always kind and patient and listened to what we wanted. Absolutely delivered!

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DealerRater Dec 27, 2024

Very nice. Very good dealer. Would recommend to anyone! Very personal and kind. Informed me on everything about the car and more.

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DealerRater Dec 25, 2024

Always great to work with and treats you like family. Fair deals, great service and makes you feel comfortable.

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DealerRater Dec 17, 2024

I appreciated Nathan’s help in finding exactly what I told him we were looking for.

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DealerRater Dec 14, 2024

Nathan was very professional, very helpful, very knowledgeable of the vehicle and great personality. Nathan continued to call me after our first visit even though I did not purchase a vehicle at that time just to check in… His diligence, professionalism and godly demeanor won me

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DealerRater Dec 10, 2024

We just took delivery of our 2025 Lincoln Nautilus. What an Awesome experience, Whitley Simmons was our sales person she was such a joy to deal with. She is very well versed in the Ford/Lincoln product line. We would recommend her to assist you in selecting your new dream car. Thank you so much!!

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DealerRater Dec 6, 2024

Mr. Ragsdale was the best salesman I have ever had. He was honest, kind and made sure the needs of my family was met with this vehicle we got. I would highly recommend him! Thank you so much!

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DealerRater Dec 2, 2024

Amazing attention. Friendly people. My salesman very kind person and with very good knowledge Thank for everything

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DealerRater Dec 1, 2024

Great experience with our purchase ant Cookeville Ford. Everyone we spoke with was very friendly and helpful, especially Whitley and Devin.

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DealerRater Dec 1, 2024

Jeremiah is very easy to work with and get you the best deal possible so you can walk out with a new vehicle!!

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DealerRater Dec 1, 2024

Jeremiah Ragsdale was great! He helped us get exactly what we were looking for, I would highly recommend this dealership

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DealerRater Nov 30, 2024

This Guy is an everyone’s man! He gives it to you straight! We came in needing more room, and he let us test drive 3 different vehicles. He explains what everything does in the car when you’re in it. Definitely one to look for with your car needs, you just let him know what you need and he will show you something that will blow your mind! Great person to do business with, I will for now on trust him with all my vehicle needs!

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DealerRater Nov 30, 2024

The faculty was very helpful and willing to work with my needs. My salesman was very nice and friendly. Good experience all around.

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DealerRater Nov 30, 2024

Excellent service during the whole process! Salesman was very patient and helpful! Would recommend and buy from again!

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DealerRater Nov 28, 2024

Zander came and met us as soon as we arrived to look at cars. He is friendly and easy to work with. Good guy!

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DealerRater Nov 24, 2024

He was absolutely amazing and so so patient. My spouse had an hour and half drive to get here he never once rushed the process while I was doing what I needed to and waited on her. I had young nieces and nephews here and was absolutely patient with that fact even when they weren't listening. He got us through a whole bunch of hoops and worked with me for about 2 and half hours. Never once rushed me or got upset. I would 1000 recommend him over and over again.

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DealerRater Nov 24, 2024

Whitley was a pleasure to work with!! She did an awesome job working with us! Devan was a great help as well!

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DealerRater Nov 22, 2024

I had a good experience. Nathan spent time helping to find and get into what I needed.

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DealerRater Nov 21, 2024

This man is top notch. Outstanding service and excellent to work with. Thank you Nathan.

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DealerRater Nov 21, 2024

Very helpful, very friendly, very honest, he was able to swing an almost impossible sale

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DealerRater Nov 20, 2024

Jeremiah listened to what I wanted and got me in the Truck of my Dreams. He didn’t pressure me into something more. He was patient, and understanding. I would highly recommend Jeremiah and Ford of Cookeville.

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DealerRater Nov 20, 2024

The salesman we went through was amazing. He went above and beyond to make sure. We were happy with our purchase.

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DealerRater Nov 20, 2024

Great experience from start to finish. I can't say enough about the salesman, Zander S. He was so kind, knowledgable, and funny. He was fantastic to work with. This was the best experience I have ever had when purchasing a vehicle! Layne was also great to work with!

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DealerRater Nov 16, 2024

Cookeville Ford - Zander Smith was our salesperson. He is a very respectful, knowledgeable young man who made our buying experience engaging and totally unpressured. We give Zander top ratings. He is an asset.

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DealerRater Nov 15, 2024

Zander is always ready and willing to take care of all this customers. He goes above and beyond to make sure my family and my cars are always taken care of. Thanks again for the ⭐️⭐️⭐️⭐️⭐️ experience.

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DealerRater Nov 13, 2024

Great customer service, was very friendly, and made it a quick process to get a new vehicle.

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DealerRater Nov 9, 2024

Nathan was wonderful to work with. Got us a great vehicle. We will definitely work with him again.

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DealerRater Nov 9, 2024

i've owned 12 vehicles - Cookeville Ford and salesman Bryan Cole are my very favorite!

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DealerRater Nov 8, 2024

The salesman I worked with (Bryan Cole) was great. He was nice, never pushy and answered all the questions I had. Everyone who I came in contact with there was friendly and professional.

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DealerRater Nov 1, 2024

We had a great experience at Ford Lincoln Cookeville. Thanks to Nathan and Kyle for all their help.

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DealerRater Oct 28, 2024

We traveled from St Augustine Fl to purchase a used Ford. We were not disappointed. We had a great experience. Jeremiah was our sales rep and he did a great job. The entire dealership staff was kind and worked to get the deal done. Thanks!

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DealerRater Oct 24, 2024

Kyle helped me locate a Ford Escape Platinum! After driving mine for the past 6 years, it was time for an upgrade and Kyle really helped me find exactly what I wanted! Thank you so much Kyle!!

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DealerRater Oct 23, 2024

This is the 3rd car we have bought using Will Ray and we would highly recommend him for any car buying needs. He is attentive, knowledgeable, and not your average salesman. He really seems to work for you in getting the best deals possible. I got to ring the bell for buying a car which was fun too!

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DealerRater Oct 23, 2024

Ford of Cooke ill is a great place to buy a new vehicle loved my experience here. Super friendly people

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DealerRater Oct 22, 2024

I enjoyed the experience working with Kyle. Absolutely friendly very helpful. Really appreciate the job he done with us.

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DealerRater Oct 21, 2024

Jeremiah was great! Took the process step by step. Has followed up more than once since my purchase. Personally took my truck to the detail shop to get my paint protective coating and made sure I had it back the same day. Remembered questions I forgot I asked about the infotainment setup and answered them as soon as I picked my truck back up. 5 out of 5! Great experience.

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DealerRater Oct 13, 2024

This is the seventh vehicle I’ve bought from this dealership,they always treat me fantastic,I will be back again.

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DealerRater Oct 10, 2024

Wonderful, caring, super helpful, great atmosphere and character. 10/10 will return for business later

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DealerRater Oct 10, 2024

Nathan was amazing throughout the entire process. From ordering our truck, to keeping us updated on the goings on, to the finalization of all the paperwork. He ensured our truck was in top notch condition when we picked up. I wouldn’t buy from anyone else.

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DealerRater Oct 8, 2024

John is great! Very friendly and easy to work with. Will recommend him to anyone looking to buy a vehicle.

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